Solo advocacy · Massachusetts
A steady hand through MassHealth, EBT, RMV, housing, and Social Security disability benefits.
Five bureaucracies, one relationship. Plainpath walks you through every form, every portal, and every wait — in person across the Commonwealth or by video.
- Coverage
- 350+ MA towns
- Format
- In person · video
- Practice
- Solo, confidential
- Sliding scale
- Hours reserved monthly
One practice, four state systems — and the Social Security Administration. Handled in plain language.
The path
Three steps from the first call to the final letter.
No intake forms before we’ve talked. You tell us what’s in front of you, and we tell you whether we can help, what it will look like, and what it will cost — before anything is signed.
- 01
Tell us what you’re facing
A short call or message. We listen for the actual obstacle — a denial letter, a shutoff notice, an expired license, a denied application — not the surface problem.
- 02
We map the path together
You get a clear, plain-language rundown: which forms, which agencies, in what order, what to gather, and what to expect at each step.
- 03
We sit beside you to the end
From the first log-in to the hearing. Documents scanned, calls on speaker, applications submitted, letters drafted — and someone on the other end of the phone when something comes back wrong.
Services
A single relationship for everything the state asks you to do.
Most clients arrive with one problem and find it’s tangled up with three others. We work the whole knot, not just the visible thread. SSI/SSDI is the newest line of work — hands-on, not legal representation.
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Who we help
Built for the people the systems were not built for.
Plainpath serves Massachusetts residents who are applying for the first time, reapplying after a long gap, or carrying a stack of forms they were handed at a counter and no one had time to walk them through.
- Older adults applying for benefits for the first time
- People returning to the community after treatment or incarceration
- Families whose first language is not English
- Renters facing a shutoff notice or a non-renewal
- Anyone handed a stack of blank forms at the DTA office
- Workers between jobs whose MassHealth case has lapsed
- Adults applying for Social Security disability benefits for the first time
Plain-language commitment
One person, on the line with you.
Plainpath is a solo advocacy practice run by a former residential-treatment worker who has spent years sitting across from people who were exhausted, afraid, or simply new to systems they did not design. Every session is with the same person — no call center, no rotating contractor.
- Plain language first. No jargon unless we define it.
- You stay in control. You sign; we never impersonate.
- Confidential by default. We don’t share what you tell us.
- Sliding-scale hours each month, reserved for referred cases.
How it’s priced
Full pricing table →Per service, or bundled for a fresh start.
Most engagements are priced per service — MassHealth, SNAP/EBT, RMV, housing, and now SSI/SSDI advocacy. New Massachusetts residents can package MassHealth, SNAP/EBT, RMV, and a first housing scan into a single flat “settle-in” bundle. SSI/SSDI is priced separately by phase (initial application, reconsideration, hearing prep).
A small block of hours each month is held at a sliding scale for referred cases — community organizations, social workers, and recovery programs can reach out directly about a current client.
For referrals
Send a one-paragraph note and we’ll get back within two business days. We’ll tell you quickly if we can take the case this month.
Start here